Shipping & Delivery
We want to make sure your order reaches you as quickly and smoothly as possible. Below are the details of our shipping options, costs, and delivery times.
United Kingdom Shipping
Delivery Options:
- Special Guaranteed Delivery (by 1pm) – Next day – £9.99
- Next Day Delivery – Next day – £5.99
- Standard Delivery – 3–5 business days – £3.99
- Free Standard Delivery on orders over £150 – 3–5 business days – 0.00
Weekend Delivery:
- Saturday Guaranteed Delivery (by 1pm) – £13.99
- Orders must be placed before 5pm Monday–Thursday for Next Day Delivery.
- Weekend deliveries must be placed before 5pm Friday.
- Delivery times do not include bank holidays or unexpected delays.
All UK deliveries are via Royal Mail (or your chosen carrier).
International Shipping
- Flat rate: £30 per order, worldwide
- Estimated delivery time: 7–14 business days
- Shipped via DHL (or your chosen courier)
- Delivery times are estimates and may be affected by customs, local postal services, or weather
Import Duty, Taxes & Customs
- Import duties or taxes may apply for orders outside your country
- These charges are the responsibility of the customer
- We are not responsible for customs fees
- Orders returned due to unpaid duties will not be refunded
Tracking & Notifications
- You will receive a tracking number via email once your order is dispatched
- Please allow 24–48 hours for tracking updates
- Track your parcel using the courier’s system
Delays & Limitations
- Delivery estimates exclude weekends, public holidays, and unforeseen delays
- We are not responsible for delays caused by customs or local carriers
- International deliveries may take up to 15 working days in rare cases